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Privacy Policy

1. Overview

LEEDS MARKETING GROUP LTD ("BioLabs Research", "we", "us") operates biolabsresearch.co. We respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why, and your rights.

2. Data We Collect

• Contact information: name, email, phone, organization — when you submit an inquiry or place an order.
• Order data: product selections, quantities, shipping address.
• Technical data: IP address, browser type, pages visited — via standard server logs.
• Communication data: content of messages you send us via contact forms or email.

3. How We Use Your Data

• To receive and respond to order inquiries and, if we accept an order, to arrange fulfilment.
• To respond to your questions and provide customer support.
• To send replies about inquiries, and shipping notices if an order is fulfilled.
• To maintain records for compliance and regulatory purposes.
• To improve our website and services.

4. Inquiries and payments

BioLabs Research is an inquiry-based research-use-only (RUO) shop. The website checkout submits an order inquiry (contact details, shipping address, and requested SKUs). We do not collect card numbers, bank details, or cryptocurrency wallets on this site, and we do not use a third-party payment processor on biolabsresearch.co. If we later arrange payment with you off-site, those details are exchanged directly with you — not through a card form on this website.

Inquiry records (name, email, phone, organisation, address, requested items, and notes) may be stored on our servers and in our email inbox so we can reply and, if agreed, fulfil a research order.

5. Data Sharing

We do not sell or rent your personal data. We may share data with:

• Shipping carriers to deliver orders.
• Customer.io (Peaberry Software, Inc., United States), the service that sends our email. It stores your email address, name, country, order history and, if you gave us your address on this site, the items in your cart, so that we can send order confirmations and occasional emails about your cart or our products. This data is processed in the United States. Every email we send has an unsubscribe link.
• Regulatory authorities if legally required.

6. Cookies

We keep your cart in your browser (local storage) and set no cookies of our own. With your consent we also use Google Analytics, which sets cookies (_ga, _ga_*) to measure how the site is used; no analytics cookies or identifiers are stored until you accept. You can change your choice at any time in Cookie settings; declining also deletes the analytics cookies already stored.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us via the admin@biolabsresearch.co.

8. Contact

LEEDS MARKETING GROUP LTD
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, UK
Email: admin@biolabsresearch.co

9. Research Use Only

All BioLabs Research products are sold strictly for research purposes only (RUO). They are not intended for human consumption, self-administration, or therapeutic use. Purchasers are responsible for compliance with applicable laws in their jurisdiction.